We connect more than 1m business customers and public sector organisations with our extensive portfolio of communications and IT solutions. We also provide network products and services to communications providers operating in the UK and Republic of Ireland.

BT Small Business Support Scheme

We’ve introduced an unprecedented package of support to help the UK’s 5.8m small businesses get better positioned for recovery and growth following the coronavirus outbreak and as they prepare for a post-Brexit future. 

  • Business customers and public sector organisations

    Our customers range from big household names, government departments and public service organisations right through to small businesses and new start-ups. We cover both the communications and IT services markets. Overall we’re focused on four main product markets: Fixed Voice; Mobility; Fibre and connectivity; Networked IT services provided over the biggest UK network in both fixed and mobile communications. We also provide network IT services to corporate and public sector organisations in the Republic of Ireland. 

    We expect these markets to increasingly converge over the next few years as technology and customer needs change. And, as they do, we see an opportunity to grow our share of the mobility and IT services markets.

    The solutions we provide continue to play a significant role in the ongoing digitisation of public services. We are focused on strengthening our regional presence so we can drive growth in our converged portfolio and significantly expand our share of mobility, IT and managed services.

  • Wholesale customers & specialist businesses

    Our Wholesale business helps communications providers (CPs) and other organisations provide fixed or mobile phone services. It’s also home to our Specialist Businesses, comprising our street propositions including payphones and our Gigabit Wi-Fi enabled Street Hubs, Directories, and the Voice Commercial services which all have Wholesale customers at their core or are standalone businesses.

    In the wholesale operation, we provide fixed network services to more than 1,400 customers including Sky, Talk Talk, Telefonica O2, Three and Virgin Media – and overseas CPs operating in the UK.

    We also provide specialist media and broadcast services to companies like the BBC, Channel 4, ITV, Sky, Premier League Productions and Viacom18.

    We also help Mobile Virtual Network Operators (MVNOs) offer their own-brand mobile plans. They access the EE mobile network under our partners’ brands.

    We also handle millions of directory enquiries and 999 calls and deliver the Phone Book to more than 21m homes and businesses. We deal with the next generation text calls that support deaf, hard of hearing or speech-impaired people.

    The Internet of Things (IoT) is a network of connected objects that exchange data to drive insight and action. Our IoT propositions, coupled with solutions from our partners, serve high street retailers, large logistics groups and utilities. We also offer IoT connectivity to our wholesale partners in the UK, using the EE mobile network.  

We're using our world-leading fixed and mobile networks to build solutions that help businesses and the public sector use technology in ever-smarter ways, ensuring the UK and Ireland remain in a leading position in the global digital economy.

Gerry McQuade CEO, Enterprise

Enterprise business structure

Gerry McQuade


Appointed CEO, Wholesale and Ventures in March 2016 and became CEO, Enterprise in May 2018.

Gerry was formerly chief sales and marketing officer at EE responsible for the business, wholesale and product development which he had overseen since the merger in 2010 of Orange and T-Mobile. He joined the board of Orange in January 2008, and prior to Orange he was founding director of Virgin Mobile.

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Alex Tempest

MD Wholesale

Chris Sims

Interim MD SME MD Commercial & Marketing

Colm O'Neill

Interim MD Corporate & Public Sector

Damien Maltarp


Fotis Karonis


Jeff Langlands

General Counsel

Katherine Ainley

MD Ventures

Keighly Droy-Whelan

HR Director

Mike Cook

MD Service

Richard Harrap

Director ESN

Steve Best

MD Customer Solutions

Tara Pollock

Corporate Affairs Director