Your experience of BT offers and services should consistently meet your expectations, if it does not please let us know.
For matters regarding your shares please contact our registrars Equiniti.
Please provide a day time telephone number so we can discuss your concerns directly with you.
BT Shareholder Helpline
For enquiries about your shareholding:
Freefone 0808 100 4141
Fax 0371 3842100
Textphone: Freefone 0800 169 6907
From outside the UK
Tel: +44 121 415 7178
Fax: ++44 371 384 2100
Textphone: +44 121 415 7028
Or write to:
Equiniti Aspect House,
(When writing, please include a daytime telephone number, if possible, so that we can contact you should further information be required. Notifications of change of address will be acknowledged only on request).
For general enquiries please call: 020 7356 5000
Or write to us at our registered office:
BT Group plc,
1 Braham Street,
London E1 8EE
Registered in England and Wales No. 4190816
For answers to all your common questions, please visit www.shop.bt.com/help