When people connect, there’s no limit to the good they can do.

We are working to become the UK’s most trusted connector of people, business and society. To deliver this, we have a three-part strategy: building and running the best, most trusted digital fixed and mobile networks in the country; connecting customers so they thrive, as we grow, in a digital world; and accelerating our modernisation so we can improve how we serve our customers and restore leadership in everything that we do.

To be the UK's most trusted connector
To be the UK's most trusted connector

We Connect For Good
We Connect For Good

BT Group serves more than 30m customers in the UK and internationally, and in the year to March 2025 we generated total revenue of £20.4bn.

We provide digital connectivity and solutions that are essential to modern life. These services include broadband, mobile, TV, cyber security, networking and managed services. We also sell other things – like handsets, gaming and insurance – to help our customers connect, communicate, share, be entertained and do business – all in the most safe and secure ways.

We operate in both wholesale and retail markets.  Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers . 

We've been moving the nation forwards for 180 years.
Check out these iconic BT firsts....

31 December 2025
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of the UK’s population is covered by EE’s 5G+

UK's best mobile network

EE provides the most powerful and reliable mobile connectivity in the UK - benefitting millions of people and businesses in every part of the country.

EE named the UK’s number one network in two landmark studies – official results revealed

31 December 2025
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Homes and businesses across the UK passed with full fibre                 

Openreach at 20

As Openreach celebrates its 20th birthday, the nation’s internet habits have hit new heights – streaming, working, gaming and living online like never before.

Britain’s booming broadband revolution shows no sign of slowing down

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Achieve net zero carbon emissions for our own operations by the end of March 2031

Sustainable

We’re working hard to decarbonise our networks, buildings and fleet, as well as working with our suppliers to reduce the emissions in our supply chain. 

Building a sustainable future for all

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people reached with help to improve their digital skills since FY15

Social impact

To unlock the transformative power of technology, it needs to be available and accessible to everyone. But it’s skills and training that help people and businesses make the most of tech.

Learn more about the work we do on digital inclusion

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signals of potential cyber-attacks are seen on average every single day across the world

Protecting our customers

Cyber attacks never stop. And neither does our focus on cyber security, including detection, response, and innovation, protecting customer networks, data, and wellbeing from harm.

Discover more about how BT manages cyber security for organisations around the world

A better BT for all of us

During the past year we’ve been fully focused on accelerating
BT’s modernisation and transformation, as we become a
BT that’s better for all of us: for our people, our customers,
the country and our owners.