Over the last few years, events beyond BT have shone a spotlight on the need for businesses to do more to tackle workplace and societal inequalities.
In 2017, the #metoo social campaign encouraged the reporting of and open conversations about sexual abuse and sexual harassment. The murder of George Floyd in May 2020 and the Black Lives Matter movement galvanized businesses to take tangible action to amplify the collective voice of their Black colleagues and customers and the Covid-19 pandemic highlighted health and economic inequalities and increased societal awareness about the importance of good mental health. We’ve also seen a growing focus on inclusive design and accessibility, providing improved outcomes and experiences for our disabled colleagues and customers, those who have an impairment or a neurodiverse or long term health condition. However, we know there is still much more to do. It’s been an unprecedented period and one in which we’ve doubled our efforts to make BT a truly inclusive business.
We’ve continued our increased investment, focus and commitment on inclusion, super charging the pace and breadth of our focus and accelerating the pace at which we can achieve equality and fairer outcomes for all our colleagues and our customers. We’re unapologetic about our deliberate efforts to embed inclusive practice, language and behaviour across BT because we know doing so is fundamental to the attainment of our purpose – to connect for good.