We’re building inclusive connections, digital skills and a diverse BT.
The future is here, and it’s digital. But not everyone is getting the benefits that tech can offer. Around 2.6 million people in the UK remain almost completely offline and nearly 11 million lack basic digital skills.
To unlock the transformative power of technology, it needs to be available and accessible to everyone. But it’s skills and training that help people make the most of tech.
We’ve helped more than 14 million people improve their digital skills and we’re aiming for 25 million by 2026.1 Over the last year, we’ve supported struggling small businesses through the pandemic, helped jobseekers get ready for work, tackled online hate and empowered children to stay safe and be kind online.
1By the end of March 2026.