Stop the paper.

Switch to digital.

Now’s the time to go fully digital with your BT Group shareholder comms.

Register for a Shareview Portfolio today:

  • Email notification when your shareholder documents are available
  • Access whenever you want, wherever you are, from any device
  • Secure and convenient.
Sign up for paperless information today! Scan me now for details
Sign up for paperless information today! Scan me now for details

Scan to switch

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Switch to digital shareholder comms

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Select Register

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Tell us who you are, using your Shareholder Reference Number which can be found on your EasyShare statement, Share Certificate or recent dividend correspondence

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Set up your contact preferences and security details

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Begin managing your shareholding online

It’s that simple!

If you need your shareholder communications in an alternative format that's convenient for you - we'd be glad to help.  Contact our share registrar, Equiniti for more details.

0 %

smaller carbon footprint with our digital Annual Report than the physical copy

Why switch?

Given the size of BT Group and the number of shareholders, many thousands require access to our Annual Report each year. Whilst the pressure on producing physical copies has reduced over the years as more people access the report via our digital version, several thousand copies of our physical report is still printed, processed and dispatched every year. 

All the materials and production steps in producing a physical Annual Report are significantly greater than its digital counterpart. We’ve estimated that our digital annual report has a 93% smaller carbon footprint than the physical copy1. However, whilst it does have a larger footprint we and our suppliers have taken action over the years to reduce it, this includes:

  • Switching to a paper made with 50% post-consumer recycled fibre. 
  • Reducing the thickness of paper and pagination. 
  • Using water-based ink for printing. 
  • Reduction printing and finishing times, reducing energy consumption. 
  • Offsetting the carbon footprint for paper used in the Annual Report and Notice of Meeting. 
  • Up to 59% of final mile delivery is zero emission2.
1 Based on viewing the Annual Report on a laptop for an hour over Wi-Fi.
2 Based on delivery postcodes and data provided by Royal Mail.

Cheque dividend payments are not available

Dividend payments on certificated shares or those held in EasyShare1 are no longer being made by cheque. To continue to receive your BT Group dividends and any other money payable to you in connection with your BT Group plc shares, you must provide your bank or building society account details, so that payments can be made directly to your nominated account.

Full details on how to arrange direct dividend payments are on the Equiniti website, or you can provide your bank or building society account details via your Shareview Portfolio or by contacting the Shareholder Helpline (details below).

If you do not provide your bank or building society account details, your dividend payment will not be issued to you until your bank details are received, after which payment will be credited to your account as soon as possible. Your dividends will not accrue interest while they are being held for you and there may be a fee for these payments to be released.

Alternatively, you can elect to invest your dividends by joining the Dividend Investment Plan (the “plan”). The plan offers a convenient, easy, and cost effective way to use your dividend to purchase additional shares in BT Group plc at market value, which are then added to your holding.2

Important:

If you revoke your plan election or the plan is not offered for a particular dividend, and you haven’t provided valid bank or building society account details, your dividend payment will not be issued to you until your bank details are received and a fee may apply (see above).

You can provide your UK bank or building society details via your Shareview Portfolio or by contacting the Shareholder Helpline.

1 Further information on EasyShare (BT Group’s corporate sponsored nominee) including terms and conditions is available at www.shareview.co.uk/info/csn

2 Further information on the plan including terms and conditions, applicable fees and how to apply are available at www.shareview.co.uk/info/drip

Be ScamSmart

Investment scams are designed to look like genuine investments and fraudsters use persuasive, high pressure tactics to scam investors.

FCA ScamSmart
FCA ScamSmart

  • Have you been:

    • contacted out of the blue
    • and told the investment is safe
    • called repeatedly, or
    • told the offer is only available for a limited time?

    If so, you might have been contacted by fraudsters.

  • 1. Reject unsolicited calls or correspondence
    If you’ve received unsolicited calls or correspondence about an investment opportunity, chances are it's a high risk investment or a scam. You should treat the call with extreme caution. The safest thing to do is to hang up.

    2. Check the FCA Warning List
    The FCA Warning List is a list of firms and individuals we know are operating without our authorisation.

    3. Get impartial advice
    Think about getting impartial financial advice before you hand over any money. Seek advice from someone unconnected to the firm that has approached you.

Contact information

Shareholder helpline

You can find the answer to most questions on your shares, and send Equiniti any queries securely by completing the online form at www.shareview.co.uk

For general enquiries call:

* Please use the country code when calling from outside the UK. 

Post:

Equiniti
Aspect House
Spencer Road
Lancing
West Sussex
BN99 6DA

When you call, please quote your 11-digit Shareholder Reference which can be found on your EasyShare statement, Share Certificate or recent dividend correspondence. 

Lines are open from 8.30 am to 5.30pm (UK time) Monday to Friday (excluding public holidays in England and Wales).

For deaf and speech impaired customers Equiniti welcomes calls via Relay UK. Please see www.relayuk.bt.com for more information.

Data protection

We've updated our privacy policy to reflect the changes in data protection laws. You can view our share plans and shareholder privacy policy at 
bt.com/shareholder-privacy