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BT report on progress against the Broadband USO - April 2021 (pdf - 293 KB) - 30/04/2021 - New
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BT's response to Ofcom's proposed plan of work 2021/22 (pdf - 178 KB) - 05/02/2021 - New
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BT report on progress against the Broadband USO - October 2020 (pdf - 259 KB) - 30/10/2020
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Commitments Update - BT's progress report to Ofcom's Openreach Monitoring (pdf - 644 KB) - 09/10/2020 - New
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BT's response to Compensating Providers Delivering Universal Services (pdf - 359 KB) - 07/01/2020 - New
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BT's response to Trialling Consumer Remedies (pdf - 516 KB) - 20/11/2019 - New
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BT's response to Award of the 700 MHz and 3.6-3.8 GHz Spectrum Bands – Revised proposals on auction design (pdf - 556 KB) - 09/12/2019 - New
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BT’s response to Ofcom’s consultation on Helping Consumers get better deals in Communications Markets: Mobile Handsets (pdf - 681 KB) - 16/09/2019 - New
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BT's response to Compensating Providers Delivering Universal Services (pdf - 359 KB) - 07/01/2020 - New
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BT's response to Award of the 700 MHz and 3.6-3.8 GHz Spectrum Bands – Revised proposals on auction design (pdf - 556 KB) - 09/12/2019 - New
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BT's response to Trialling Consumer Remedies (pdf - 516 KB) - 20/11/2019 - New
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BT's response to BEIS Smart Data Review (pdf - 611 KB) - 06/08/2019
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BT's response to future of telephone numbers (pdf - 626 KB) - 20/06/2019
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BT's response to promoting competition and investment fibre networks - approach to remedies (pdf - 896 KB) - 14/06/2019
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Annexes to BT’s response to promoting competition and investment in fibre networks - approach to remedies (pdf - 481 KB) - 14/06/2019
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BT's response to future of interconnection and call termination (pdf - 737 KB) - 06/06/2019
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BT's response to promoting trust in telephone numbers (pdf - 510 KB) - 06/06/2019
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BT's response to award of the 700 MHz and 3.6 - 3.8 GHz spectrum bands (pdf - 1.38 MB) - 12/03/2019
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BT's response to National Infrastructure Commission : The Future of Regulation Study (pdf - 502 KB) - 01/03/2019
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BT's response to Ofcom's proposed annual plan 2019/20 (pdf - 539 KB) - 08/02/2019
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BT's response to delivering the broadband universal service (pdf - 880 KB) - 13/02/2019
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BT's response to helping consumers get better deals on end-of-contract and annual best tariff notifications (pdf - 682 KB) - 01/02/2019
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BT's response to enabling opportunities for innovation (pdf - 510 KB) - 12/03/2019
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BT's response annual licence fees for UK broadband’s 3.4 GHz and 3.6 GHz spectrum (pdf - 604 KB) - 11/02/2019
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BT's response to annual licence fees for 900 MHz and 1800 MHz frequency bands (pdf - 1.06 MB) - 03/08/2018
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Speech: Alex Towers on next steps for online regulation (pdf - 125 KB) - 19/03/2019
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Speech: Emily Clark on investing in utility networks with less reliance on markets and more uncertainty (pdf - 625 KB) - 22/01/2019
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BT's response to helping consumers to get better deals in communications markets: mobile handsets (pdf - 1008 KB) - 13/11/2018
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BT's response to the government digital competition review (pdf - 534 KB) - 14/12/2018
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Speech: Alex Towers on next steps for delivering telecommunications infrastructure in the UK (pdf - 172 KB) - 15/11/2018
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BT's progress report on the implementation of the Commitments (pdf - 1015 KB) - 01/11/2018
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BT’s response to Citizens Advice’s ‘loyalty penalty’ super-complaint to the Competition and Markets Authority (CMA) (pdf - 1.40 MB) - 12/10/2018
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BT's response to consultation on end-of-contract and out-of-contract notifications (pdf - 1.16 MB) - 09/10/2018
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BT's response to implementing the broadband Universal Service Obligation (pdf - 623 KB) - 15/10/2018
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BT's response to review of the rules for prominence of PSBs and local TV (pdf - 536 KB) - 01/10/2018
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Commitments of BT Plc and Openreach Limited to Ofcom - Issue 3 (pdf - 434 KB) - 04/03/2019
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Cathryn Ross - Regulation and investment in telecoms: back to the future or brave new world? (pdf - 485 KB) - 03/10/2018
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BT's response to implementing the broadband Universal Service Obligation (pdf - 980 KB) - 01/01/2019
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BT's response to PSA's consultation on amendments to notice on specified charges and duration of calls (pdf - 625 KB) - 12/07/2018
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BT's response to PSA's consultation on new special conditions for Directory Enquiry services (pdf - 644 KB) - 07/09/2018
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BT's response to review of the Premium Rate Services Condition (pdf - 643 KB) - 21/09/2018
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BT progress with implementation of the new arrangements between BT and Openreach (pdf - 1.27 MB) - 31/03/2018
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Emily Clark - Priorities for telecommunications infrastructure in the UK (pdf - 243 KB) - 28/06/2018
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BT's response to Internet Safety Strategy Green Paper (pdf - 364 KB)
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Communications providers' voluntary code of practice for automatic compensation scheme (pdf - 101 KB) - 10/11/2017
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BT's response to broadband speeds codes of practice (pdf - 494 KB) - 17/11/2017
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BT's response to the Migration Advisory Committee's Call for Evidence on the Impact of Brexit (pdf - 622 KB) - 01/10/2017
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BT's response to improving mobile coverage (pdf - 364 KB) - 04/05/2018
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BT's response to review of security guidance (pdf - 799 KB) - 07/09/2017
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BT's response to helping consumers to engage in communications markets (pdf - 877 KB) - 15/09/0207
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BT's response review of wholesale broadband access markets (pdf - 1.19 MB) - 14/09/2017
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BT’s response to 5G spectrum access at 26GHz and update on bands above 30GHz (pdf - 202 KB) - 22/09/2017
