BT’s share register is administered by Equiniti Limited (EQ). 

BT is committed to lowering its environmental impact for a better future, and therefore encourages it’s shareholders to support this by registering to become an e-shareholder and manage their shareholdings via EQ’s Shareview Portfolio. You can find the answers to most questions on your shares by visiting EQ’s Shareview website www.shareview.co.uk including:

  • Receiving dividend payments to UK and overseas bank accounts
  • Buying and selling shares
  • Transferring shares
  • Using your cash dividends to purchase additional shares in BT via the BT Group plc Dividend investment plan provided by Equiniti Financial Services Limited
  • Registering the death of a shareholder
  • Requesting outstanding payments to be reissued (i.e. out of date or lost dividend cheques)
  • Change of address
  • Change of name
  • Lost share certificates and replacements (including any applicable fees)
  • Documents in alternative formats

Alternatively contact EQ if you require further assistance.

Please note: Old share certificates (BT share certificates ceased to be valid in November 2001 at the time of the demerger of O2 (now part of Telefonica). BT Group plc share certificates were issued to replace the old BT certificates and these were sent to shareholders in December 2001.

BT Group EasyShare (UK and EEA residents only)

EasyShare, is a Corporate Sponsored Nominee (CSN), a nominee service sponsored by BT Group plc and provided by Equiniti Financial Services Limited, and is an easy way to hold BT Group shares electronically. As you don’t hold a share certificate(s), there is no risk of losing it. You must be aged 18 or over and resident in the UK, European Economic Area (EEA), Switzerland, Isle of Man, Channel Islands or Gibraltar in order to participate in EasyShare.

BT Group EasyShare

EQi accounts (i.e. ISAs) (UK residents only)

You can transfer your shares to an EQi account, a flexible investment account provided by EQi, enabling you to access over 8,000 investment options from a variety of industries and markets.

Visit eqi.co.uk for further information including account options and pricing information.

Manage your EQi account

EQi is a trading name of Equiniti Financial Services Limited, part of the Equiniti Group.

INVESTMENT RISK WARNING

Investing involves risk. The value of investments can fall as well as rise, and you may get back less than you originally invested. Tax treatment and any benefits available through ISAs, SIPPs and Lifetime ISAs depend on your individual circumstances and may change in the future. Neither EQ, EQi nor BT Group plc provide investment advice, so if you are unsure whether an investment or product is right for you, you should seek independent financial advice before making a decision.

BT privacy policy (i.e. for Certificated shareholders)

We’ve updated our privacy notice to reflect the changes in data protection laws. We have a legal obligation to let you know what personal information we collect about you, what we use it for and on what basis. We always need a good reason and we also have to explain to you your rights in relation to that information. You have the right to know what information we hold about you and to have a copy of it, and you can ask us to change or sometimes delete it. The reasons we collect information are set out in this privacy notice.

Equiniti Financial Services Limited Privacy Policies (i.e. for EasyShare, BT Group plc Dividend investment plan, and Dealing)

To read the latest Privacy Notice and understand more about how Equiniti Financial Services Limited safeguards your data if you hold shares in EasyShare, participate in the Dividend investment plan, or trade your shares via Equiniti Financial Services Limited, please visit privacy.equiniti.com

Becoming an e-shareholder

Share dealing

BT Group EasyShare

ShareGift

Protect yourself from scams

FAQs