We have fully embedded what we do for society and the planet into our Group strategy, with a focus on digital inclusion and sustainability. We are committed to ensuring that no-one gets left behind, that our customers feel safe and secure when they are connected to BT, and that as we shift to next generation products, services and networks, we play our part on the road to net zero and positively impact the country.
Our work is underpinned by our values, ensuring that we develop technology responsibly and respect the human rights of the people that our businesses touches.
This will help us achieve our purpose to connect for good and our ambition to be the UK's most trusted connector of people, business and society.
Social Impact
To unlock the transformative power of technology, it needs to be available and accessible to everyone. We are building the UK’s leading next generation networks at pace, to ensure that everyone can have access to high quality broadband and mobile and supporting people and businesses to develop the skills and confidence they need to make the most of this connectivity.
Governance
New technology must earn trust and transform life for the better. We believe in harnessing the power of tech to connect for good. We’re committed to develop, buy, use and sell tech in a way that benefits people and minimizes harms.
We report on progress and publish our policies to make sure we’re being transparent and accountable.
We are being recognised for our work as a responsible business, here are some of our accolades:
‘A’ rating on climate for the ninth year running (top 2% of over 22,000 global reporters)
'Advanced' rating score of 71/100 - in the top 8% of all companies assessed
Confirmed member of the LSE Russell FTSE4Good index
‘B-’ rating ‘Prime’ status on ESG
‘A’ rating for ESG investment risk and opportunities
ESG medium risk score of 21.1
Ranked in the top 200 global companies that earn the most revenues from clean and sustainable sources, supporting transition to a clean energy future
Corporate Knights
Ranked within the 100 most sustainable corporations in the world, in Corporate Knights Global 100 2025 ranking (#86th)
Recognized as a top-performing European company in the Global Child Forum Benchmark Report 2025, assessing corporate approach to children’s rights
Payroll Giving Platinum Award quality mark, awarded by HM Government, for generating sustainable income sources for UK charities
Confirmed BT Group listing as one of Europe’s Climate Leaders 2025 worldwide
Ranked 14th of 100 companies in our industry sector on digital inclusion
BT Wholesale won the Sustainability – Positive Impact Award at the Comms National Awards 2024, recognising our ongoing commitment to building a sustainable future.
BT India won the Social Impact Project of the Year Award at the UK-India Awards 2024, recognising our exceptional contribution to the UK-India partnership.
See our ESG Addendum 2025 for the full list of our ESG ratings/rankings and awards.
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ESG Addendum to the BT Group plc Annual Report 2025
Contains various disclosures and data points, including responsible business-related metrics and progress, social and economic disclosures, detailed colleague and environmental data, and our SASB index.
pdf - 407 KB
09 January 2025
31 October 2024
