The Better Workplace Programme – new offices and spaces that will shape BT’s future

Our investment for the future will help BT modernise, enable collaboration, create efficiencies and enable us to better serve our customers.

Philip Jansen
Philip Jansen

The Better Workplace Programme is about bringing our people together in brilliant spaces and transforming the way we work.

Philip Jansen BT Group Chief Executive

We are building an impressive, modern collaborative environment for our employees that will transform the way we work.

Here's a peek at some of our new workspaces across the UK .  

Snowhill office in Birmingham

Our new and refurbished offices in key locations across the UK are a projection of our direction as a business

The five-year programme will improve and consolidate BT’s footprint of more than 300 locations to around 30, including corporate offices, contact centres and specialist sites.

Kitchen area for colleagues

Bringing our people together in state of the art workplaces, designed by us to inspire and motivate

From Dundee to Plymouth and Belfast to Cardiff, we’re investing to enable innovation and creativity through new ways of working; to create vibrant workplaces which deliver social, networking and cultural benefits.

Contact centre colleagues eating lunch outside on bench

Our new locations are made with our people in mind

The facilities and services include flexible workstations, meeting rooms featuring smart technology, communal areas, improved IT systems, multifaith rooms, rooftop terraces and health and wellbeing facilities.

Two colleagues sitting at table enjoying coffee and chat

Our offices should represent the modern company we want to be for our colleagues and customers

The future-fit facilities and latest technology that are the cornerstone of our transformation plans. This is a bold and ambitious programme for BT – we are committing to this major investment because we believe in the power of our teams and want to give them the best environments to connect, collaborate, create and innovate.

How it's going

A building's completion begins with an artist's impression. The project is well underway, and our visions are now becoming a reality.

PLC-image
PLC-image

Follow us to keep up to date with our next steps across the UK. 

Virtual Tour

Our newly completed locations represent the modern company we are now and
our vision for what working environments should be like in the future. Fancy a
virtual visit to our office in Doncaster?

Virtual Tour

Our newly completed locations represent the modern company we are now and
our vision for what working environments should be like in the future. Fancy a
virtual visit to our office in Doncaster?

Interested in joining BT?

At BT we do more than you might think, from communications to technology to entertainment.

We love connecting people – helping the world to create, collaborate and communicate better than ever. That goes for everyone at BT too. We want our people to feel engaged, be themselves and inspired to be their best. With our resources and ambition, there’s no limit to your potential. We’ll help you build your skills and work as a team – to do the best for each other and for our customers.  

Ready to aim high and share our ambition of a truly connected world?  Find out what opportunities are available in our new Better Workplaces.

  • If you’re looking for a career with a difference in areas such as people and project management, digital, business operations, marketing and PR, finance, human resources and more, then this could be one of the best places in Bristol to bring your skills.

    We love connecting people – helping the world to create, collaborate and communicate better than ever. That goes for everyone at BT too. We want our people to feel engaged, be themselves and inspired to be their best. With our resources and ambition, there’s no limit to your potential. We’ll help you build your skills and work as a team – to do the best for each other and for our customers.  

    Ready to aim high and share our ambition of a truly connected world? Sign up and be the first to know about upcoming opportunities at our influential new Bristol office. 

  • Our new regional hub will be based in the landmark Four New Bailey development, close to Manchester’s City Centre and Spinningfield’s business district. This visually striking future-fit office is designed with our people in mind, with everything from a rooftop garden to exceptional communal areas for our colleagues to enjoy.

    We can’t wait to welcome 2,500 colleagues to an outstanding environment in which they can thrive with the latest technology and state of the art facilities. Could you join us there?

  • We love connecting people – helping the world to create, collaborate and communicate better than ever. That goes for everyone at BT too. We want our people to feel engaged, be themselves and inspired to be their best. With our resources and ambition, there’s no limit to your potential. We’ll help you build your skills and work as a team – to do the best for each other and for our customers. 

    Ready to aim high and share our ambition of a truly connected world? Sign up and be the first to know about upcoming job opportunities at our influential new West Midlands regional hub in Birmingham.