Everyone is entitled to basic rights and freedoms, whoever and wherever they are, online and offline. These are set out in the Universal Declaration of Human Rights.

We respect these rights. Not just for our people, but those who work for our suppliers, partners and contractors as well as people and communities who use or might be affected by our products and services. Wherever they are in the world.

We know our digital services play a positive role by helping people exercise their rights and freedoms. But we’re not complacent. We recognise there are balances to strike between things like protecting our customers’ rights to privacy, keeping people safe and enabling free expression online. As a global communications company, we can have a big impact on these rights. We take this responsibility very seriously.

We follow industry standards

We’re committed to respecting human rights in our business and through our broader relationships. We follow the UN Guiding Principles on Business and Human Rights (UN Guiding Principles) and the International Labour Organisation’s Declaration on Fundamental Principles and Rights at Work. We were also an early signatory of the UN Global Compact

We listen

We want to hear if you have any concerns about BT’s impact on human and digital rights. You can reach us at human.rights@bt.com. If you’re an employee, contractor, or supplier you can also raise concerns online or by phone through Speak Up.