BT Group headquarters

For corporate enquiries only - call or write to us at our registered office:

BT Group plc
1 Braham Street 
London 
E1 8EE

Registered in England and Wales No. 4190816
EEE producer registration number : WEE/AH0065TW

Need some help with a product or service?

Visit our online customer service help and support

Reporting dangerous or hazardous damage you see in the street

Spotted something in our network that's unsafe or damaged? You'll find all the info you need, and report issues, via the virtual assistant or by phoning:

Child using a pink tablet
Child using a pink tablet

We support the Internet Watch Foundation (IWF), who identify webpages containing child sexual abuse content so they can be reported and removed. If you believe you have seen child sexual abuse content on the internet, you can report it to the IWF. You do not have to give your details and every report helps to protect children at risk of abuse.

BT Group properties

To report BT Group building faults, or ask about the purchase of a BT Group property, please contact our property helpdesk.

The property helpdesk is managed by a third party and are unable to discuss customer enquiries.
Please use one of the customer service options listed above.

Selling to BT

For key information and guidance on the ethos of procurement in BT Group and how we work with our suppliers visit our Selling to BT web site.

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