SHARE DEALING

BT does not endorse any service for the buying or selling of shares. Stockbroking services are available through brokers and banks. Only registered brokers and banks can deal in the market - everyone else has to deal through them. This way, there is a controlled and regulated market.

When buying or selling shares, you will usually pay a broker's commission each time you buy or sell. Contact your broker for further information.

When you buy shares, you are liable to pay stamp duty (for UK equities this is currently 0.5 per cent of the share price) but not when you sell.

How your shares are held will influence dealing costs - there may be higher costs if you hold a traditional paper certificate.

Traditionally, shares have been held in paper form - a share certificate, evidencing ownership of the shares. To sell your shares, you will normally need to deliver the original share certificate to your broker. You will receive payment (net of broker's commission) within a few days from the broker selling your shares.

When trading shares, you will need to pay a broker for the transaction, and send your share certificates to cover the total number of shares you are selling. If your share certificates have been lost or destroyed you may need to obtain replacement share certificates from EQ before you sell the shares.

When buying shares, you will need to pay a broker for the transaction, and will receive a share certificate in due course. Until you receive this certificate, you will not be able to sell the shares.

Shares held on your behalf in EasyShare or via another nominee broker account such as with a bank, broker are held electronically and no share certificates are involved. This usually makes it quicker and cheaper to trade your shares, however you may be restricted to trading your shares through appointed brokers.

Shares held in EasyShare can only be traded through Equiniti Financial Services Limited. If you wish to use a different broker to Equiniti Financial Services Limited you must transfer your shares out of EasyShare which may involve a fee. For information on EasyShare please see the BT Group EasyShare page.

For shares held in other nominee accounts, you should contact your nominee account provider for information on the appointed brokers you can trade through.

If you buy additional shares these will normally be added to your existing nominee account. You do not receive a share certificate.

All shares in Personal Equity Plans and ISAs are held in nominee accounts.

For further information on trading shares held in an EQi Dealing Account, including pricing

The confirmed official opening prices for BT Group and mmO2 shares for Capital Gains Tax ('CGT') purposes, were 285.75 pence and 82.75 pence respectively. This means that, of the total value of 368.50 pence, 77.54% is attributable to BT Group and 22.46% to mmO2.

Accordingly, for CGT calculations, the base cost of your BT Group shares is calculated by multiplying the acquisition cost of your BT shareholding by 77.54%, and the base cost of your mmO2 shares is calculated by multiplying the acquisition cost of your BT shareholding by 22.46%.