We’re sticking to our plan
This year BT Group again proved its resilience and ability to get on and deliver. We have stepped up our modernisation agenda as we strengthen, simplify and sharpen the group’s focus; we are achieving record customer satisfaction scores across all our brands; and we continue to accelerate our next generation network build programmes.
31 March 2022
0
m+
people reached to help improve their digital skills since FY15
Accelerating growth through tech
In nearly every aspect of life the pace of change is accelerating. Standing still isn’t an option. We can – and must - harness the pace of technology change for good.


Connectivity is playing a role like never before. That’s why we want to help 25 million people improve their digital skills by end of March 2026.