Company-wide ISO certification demonstrates, on an independently assessed basis, that BT meets international standards in quality assurance. This provides BT with a highly externally visible quality marque, the Corporate ISO9001 Certificate, underpinned by specific Business Unit registrations, issued by leading UK registration body(s). This complements and supports the BT brand and image.
ISO 9001
Our quality management system is certified to ISO9001, and all elements of the BT quality management system are subject to both internal quality assessments, and a rolling programme of external registration assessments by Lloyds Register (LR) - our ISO9001 certification body.
ISO 14001
Our Environmental policy guides our environmental work and commits us to setting improvement targets and closely monitoring our environmental performance.
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Corporate ISO 9001 certificate
01/03/2022 - New pdf - 114 KB
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Corporate ISO 14001 Certificate
27/10/2020 - New pdf - 99 KB
ISO 20000
Is a quality management standard specifically aimed at IT Service Management, providing a common reference standard or best practice for businesses offering IT services. Additional information on the standard is available from the ITSMF ISO 20000 website.
ISO 50001
Energy consumption, together with its associated carbon emissions, is BT’s most significant environmental impact. We address this key issue through our Energy Management System.
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Corporate ISO 20000 certificate
01/03/2022 - New pdf - 123 KB
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Corporate ISO 50001 Certificate
03/07/2019 - New pdf - 126 KB
