When people connect, there’s no limit to the good they can do.

At BT, we deliver the connectivity, security and expertise that power modern British life. As the digital backbone of Britain, we support the systems, services and institutions the nation relies on every day – the trusted networks that millions of people depend on. 

Our purpose is simple: we connect for good. Because when connections work, there are no limits to what people can do. 

As technology continues to shape how we live, work and play, the role of connection has never been more important. Through the power of technology, we’re helping our customers – and the nation – thrive in a digital world.

BT Group serves more than 30m customers in the UK and internationally, and in the year to March 2025 we generated total revenue of £20.4bn.

We provide digital connectivity and solutions that are essential to modern life. These services include broadband, mobile, TV, cyber security, networking and managed services. We also sell other things – like handsets, gaming and insurance – to help our customers connect, communicate, share, be entertained and do business – all in the most safe and secure ways.

We operate in both wholesale and retail markets.  Our customers include consumers, small, medium and large businesses, public sector organisations and other communications providers. 

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of the UK’s population is covered by EE’s 5G+

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Homes and businesses across the UK passed with full fibre                 

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people reached with help to improve their digital skills since FY15

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Achieve net zero carbon emissions for our own operations by the end of March 2031

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A better BT for all of us

During the past year we’ve been fully focused on accelerating BT’s modernisation and transformation, as we become a BT that’s better for all of us: for our people, our customers, the country and our owners. 

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Our strategy

For 180 years, we’ve brought progress. Moving the nation forwards by engineering and pioneering the extraordinary. Now is the time to create the BT our customers, our colleagues, our owners and the country needs.

Now is the time for A better BT for all of us.