BT is one of the world's leading communications services companies

We serve the needs of customers in the UK and in 180 countries worldwide. Our main activities are the provision of fixed-line services, broadband, mobile and TV products and services as well as networked IT services.

BT in the UK

We are a leading communications services provider selling products and services to consumers, small and medium sized enterprises and the public sector. We also sell wholesale products and services to communications providers in the UK and around the world.

BT across the globe

We serve global multinational organisations with our security, cloud and networking services.

Purpose, goal and strategy

BT's purpose, goal and strategy
BT's purpose, goal and strategy

A sustainable business

BT's strategic focus
BT's strategic focus

How we're organised

With almost 30 million customers, and more than 620 stores on the high street, we're the largest provider of Consumer mobile and fixed broadband communications services in the UK.

We sell communications and IT services to around 1.2 million businesses and public sector organisations in the UK and Republic of Ireland and provide network products to more than 1,400 communication providers (CPs) operating in great Britain.

We're the leading communications provider with customers in 180 countries. Across the world we enable customer's digital transformations so they can thrive. our focus is simple: be the global provider-of-choice for managed network and IT infrastructure services.

Our internal Digital unit is responsible for leading BT’s digital transformation, driving experience innovation and delivering the products and services our customers need.

Our internal Networks unit is responsible for designing, building and running the networks and technology platforms that BT, and our customers, rely on.

We're Britain's digital network business - connecting homes and business large and small. We want to build the best possible network with the highest quality service, and make sure everyone in Britain is connected.