Digital

Digital

Our Digital unit is responsible for leading BT Group’s digital transformation, delivering brilliant customer experiences and creating the innovative products and services our customers need.

BT Group’s future will be defined by our ability to rapidly bring compelling, innovative ideas to market, partnering with our customers and suppliers to deliver innovative, adaptable solutions, delivered over best-in-class digital platforms.

Digital’s role is to drive all elements of that equation, from digital innovation through platform delivery and product development, and to do so with absolute focus on our customers. Whether it’s creating services like connected care solutions that help you track your loved ones’ wellbeing, or security apps that guard against cyber attacks, Digital is about leading BT Group’s digital transformation, driving service innovation and delivering the products and services our customers need to support their own goals fast, and at scale.

As Digital at BT Group turns 2, we look back on the past year and highlight some of our proudest moments!

BT Group has deep roots and a rich and fabulous history of serving customers and multinationals in the UK and globally. I am really excited to be part of the future of BT Group as we build a customer centric digital organisation bringing new products and services to delight our customers and create new opportunities of digital growth in the business. This is a pivotal time to play such a meaningful role in the lives of our customers.

Harmeen Mehta Chief Digital and Innovation Officer

Digital business structure

Harmeen Mehta

CDIO

Biography

Before joining BT, Harmeen was group CIO and head of cloud & security business at Bharti Airtel. Harmeen has experience leading digital, engineering, IT and innovation transformation. Harmeen has previously been CIO at Bank of America Merrill Lynch, BBVA and HSBC.