• Man with laptop
    Man with laptop

    Q1 financial highlights

    £ 0 bn

    Revenue

    £ 0 bn

    Adjusted UK service revenue

    £ 0 bn

    Adjusted EBITDA

    Strategic progress in Q1 FY27

    Full fibre build on track
    23.4m premises passed

    Continued mobile leadership 
    5G+ now reaches 77% of the UK population

    Unmatched UK investment 
    Into the country’s digital backbone

    Record full fibre connections 
    In Openreach and Consumer

    Continued customer growth 
    Consumer customers increased across broadband, postpaid mobile and TV

    Business service revenue stabilising 
    More of the UK’s critical services choosing BT (inc. Scottish Water & Royal Mail)

    More efficient
    Cost efficiencies across all units

    Customer satisfaction up 
    Higher NPS across BT Group

    Sharpened UK focus 
    Proposed international JV with Verizon to create a stronger, scaled global connectivity business

    “BT has made a solid start to the year. We are connecting more customers to our next-generation networks, and are increasingly the choice for mission-critical solutions, as we connect and protect the country and accelerate our transformation.

    "Across Openreach and Consumer we achieved record new full fibre connections and take-up, resulting in fibre contributing to more than half of our broadband revenues for the first time. By investing in all our brands, and the services they offer, we’re continuing to grow our Consumer customer base. In Business, service revenue is stabilising, with excellent sales order growth from major customers. In this final year of the legacy landline network, our service revenue, excluding voice, grew in the quarter.

    "We expanded 5G+ further to now reach 77% of the UK population and our full fibre build is on track to reach 25 million premises by the end of December. Internationally, our proposed joint venture with Verizon will create a scaled global connectivity platform and allow us to focus on our transformation in the UK.

    “No-one is upgrading and investing in the country’s digital backbone at the scale and pace that BT is. We remain on track to deliver our targets, including cash flow of c£2.0bn this year and c£3.0bn by the end of the decade – as we create a better BT, for all of us.”

    Allison Kirkby, Chief Executive

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