• Q3 financial highlights

    £ 0 bn

    Adjusted revenue

    £ 0 bn

    Adjusted UK service revenue

    £ 0 bn

    Adjusted EBITDA

    Strategy progress in Q3 FY26

    Build

    the best, most trusted 
    digital networks

    Full fibre build | 21.4m premises reached

    UK's best mobile network | 11 years in row with Umlaut Connect

    Improved 5G+ coverage | 69% of the population reached

    Connect

    customers so they thrive,
    as we grow, in a digital world

    Full fibre take-up | 4.2m customers

    Customer growth | In consumer broadband, mobile and TV

    Customer satisfaction | Highest ever Group NPS

    Accelerate

    our modernisation to restore
    leadership in everything we do

    Transformation ahead of plan | 
    5 strategic exits outside the UK complete

    Energy savings | Networks energy use down 6%

    Digital skills uplift | 25.8k trained

    “BT continues to deliver on its strategy – building and connecting the UK to the best next-generation networks at record pace, while accelerating our transformation. Our network leadership strengthened further in the quarter, with full fibre broadband now reaching more than 21 million homes and businesses, and our 5G+ network accessible to 69% of the population. Openreach achieved record full fibre connections and our Consumer division again added customers in broadband, mobile and TV, as we make the most of all our brilliant brands – EE, BT and Plusnet. 

    “Customer satisfaction reached an all-time high this quarter, and with our transformation building momentum, we are delivering ahead of plan. We remain on track for our financial outlook and guidance metrics for this year, our cash flow inflection to c.£2.0bn next year, and to c.£3.0bn by the end of the decade."

    Allison Kirkby, Chief Executive

    Allison Kirkby
    Allison Kirkby

    BT is delivering, with record full fibre connections and further retail customer growth

  • H1 financial highlights

    £ 0 bn

    Adjusted revenue

    £ 0 bn

    UK service revenue

    £ 0 bn

    Adjusted EBITDA

    Strategy progress in H1 FY26

    Build

    the best, most trusted 
    digital networks

    New record FTTP1 build | A further 2.2m premises passed, footprint now >20.3m

    Best mobile network | 12th year in a row with RootMetrics

    Expanding 5G+ at pace | Coverage up from 43%2 to 66%, with FY30 ambition of 99%

    Landmark satellite agreement | With Starlink, increasing broadband choice for ‘hard to reach’

    Connect

    customers so they thrive,
    as we grow, in a digital world

    New record FTTP take-up | 1.1m connected, base now >7.6m, equivalent to 38% take-up

    Winning customers | Consumer grew broadband, mobile and TV customers; FTTP share at 45%3

    Improved customer service | Group NPS up to 30.5pts; Convergence up to 25.9%

    Robust Business order pipeline | Secure networking contract wins in CPS

    Accelerate

    our modernisation to restore
    leadership in everything we do

    Transformation ahead of plan | £1.2bn savings achieved4, offsetting costs including NIC/NLW5

    Sharpened UK focus | Targeted disposals agreed or completed; Business stabilising

    International | Plans advanced to streamline footprint and simplify product portfolio

    Trusted & Resilient | PSTN migrations ongoing; Leadership in safety with Safer SIMs

    1. Fibre to the premises; 2. At the end of FY25; 3. Of the broadband base; 4. In first 18 months of the current £3bn programme; 5. National insurance contributions / National living wage

    "BT is delivering on its strategy in competitive markets. We're building the UK’s digital backbone, connecting the country like no one else and accelerating our transformation. Openreach full fibre broadband now reaches more than 20 million homes and businesses and our award-winning EE network is live with 5G+ coverage for 66% of the population. Since the start of the year, we’ve driven customer growth across Consumer broadband, mobile and TV and we’re stabilising our UK-focused Business division. Outside the UK, we’ve completed strategic exits and we’re reshaping our International unit. BT's transformation is delivering ahead of plan, as our UK focus and radical simplification and modernisation are helping to offset declines from our International and legacy businesses and higher labour-related costs since the start of this tax year.

    “We remain on track to deliver our financial outlook for this year, our cash flow inflection to c.£2.0bn in FY27 and c.£3.0bn by the end of the decade, and we’re announcing an increased interim dividend to 2.45 pence per share.”

    Allison Kirkby, Chief Executive

    Allison Kirkby
    Allison Kirkby

    View online - Results for the half year to 30 September 2025

    Downloads

    Presentation

    BT Group's presentation of the half year results ending 30 September 2025 with Allison Kirkby, Chief Executive and Simon Lowth, Chief Financial Officer.

  • Allison Kirkby, Chief Executive, commenting on the results, said:

    “BT has had a solid start to the year, with our full fibre broadband now reaching more than 19 million homes and businesses and our 5G network available to over 87% of the UK population. We’re seeing strong customer demand for our next-generation broadband and mobile connectivity across all our brands, with record Openreach fibre take-up again this quarter. And we’re delivering on our transformation, as we radically simplify our business while improving customer experience.

    “BT is investing more than anyone else in the nation's networks, we’re connecting customers faster, and we're on track to deliver our targets for this year, next year, and the end of the decade - creating a better BT, for all of us.”

    A better BT for all of us
    A better BT for all of us

    Trading update for the three months to 30 June 2025

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