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  • Home
  • About BT Group
  • ...
  • Our commitments
  • Audit & Risk Committee
  • Publications & DCR documents
  • Publications & DCR documents

  • Current documents

    • Governance Protocol - Issue 5 (pdf - 247 KB) - 20/01/2025
    • Commitments of BT Plc and Openreach Limited to Ofcom - Issue 7 (pdf - 360 KB) - 12/08/2024 - New
    • Northern Ireland Governance Protocol - Issue 3 (pdf - 250 KB) - 28/05/2021 - New
    • Agency and Services Agreement (Restated) - Issue 3 (pdf - 408 KB) - 28/05/2021 - New

    Exemptions

    • Commitments Exemption 1 - Openreach Scorecard (pdf - 84 KB) - 29/11/2020 - New
    • Commitments Exemption 2 - BCMR (pdf - 166 KB) - 15/01/2021 - New
    • Undertakings Exemption 1 - Network Rearrangement and Build Services to customer who are not Communication Providers (pdf - 205 KB) - 10/03/2017 - New
    • Undertakings Exemption 2 - Sell and Bill for Services Relating to Customer-Owned Wiring directly to non-CP customers (pdf - 205 KB) - 10/03/2017 - New

    Past documents

    • Governance Protocol - Issue 4 (pdf - 373 KB) - 28/05/2021 - New
    • Commitments of BT Plc and Openreach Limited to Ofcom - Issue 6 (pdf - 353 KB) - 20/09/2023 - New
    • Commitments of BT Plc and Openreach Limited to Ofcom - Issue 5 (pdf - 445 KB) - 28/05/2021 - New
    • Commitments of BT Plc and Openreach Limited to Ofcom - Issue 4 (pdf - 217 KB) - 26/11/2020 - New
    • Governance Protocol - Issue 3 (pdf - 373 KB) - 01/03/2020 - New
    • Northern Ireland Governance Protocol - Issue 2 (pdf - 257 KB) - 01/10/2018 - New
    • Agency and Services Agreement - Issue 2 (pdf - 444 KB) - 01/10/2018 - New
    • Commitments of BT Plc and Openreach Limited to Ofcom - Issue 3 (pdf - 434 KB) - 04/03/2019 - New
    • Commitments of BT Plc and Openreach Limited to Ofcom - Issue 2 (pdf - 600 KB) - 01/10/2018 - New
    • Commitments of BT Plc and Openreach Limited to Ofcom - Issue 1 (pdf - 409 KB) - 10/03/2017 - New
    • Governance Protocol - Issue 2 (pdf - 398 KB) - 01/10/2018 - New
    • Governance Protocol - Issue 1 (pdf - 349 KB) - 10/03/2017 - New
    • Northern Ireland Governance Protocol - Issue 1 (pdf - 257 KB) - 10/03/2017 - New
    • Agency and Services Agreement - Issue 1 (pdf - 436 KB) - 10/03/2017 - New
    • Section 89C Notification (pdf - 24 KB)
  • 2025 publications

    • BT Commitments Annual Review 2024-25 (pdf - 147 KB) - 09/09/2025 - New
    • BT Commitments Monitoring - Bulletin No 28 (pdf - 95 KB) - 06/08/2025
    • BT Commitments Monitoring - Bulletin No 27 (pdf - 91 KB) - 31/01/2025

    2024 publications

    • BT Commitments Monitoring - Bulletin No 26 (pdf - 104 KB) - 30/11/2024
    • BTCC Annual Review 2023-24 (pdf - 302 KB) - 09/08/2024 - New
    • BT Commitments Monitoring - Bulletin No 25 (pdf - 122 KB) - 31/07/2024
    • BTCC Bulletin No 24 (pdf - 96 KB) - 31/01/2024
    • Letter from BT to Ofcom re Commitments monitoring - 31 May 2024 (pdf - 184 KB) - 31/05/2024

    2023 publications

    • BTCC Bulletin No 23 (pdf - 112 KB) - 31/10/2023
    • BTCC Bulletin No 22 (pdf - 113 KB) - 31/07/2023
    • BTCC Bulletin No 21 (pdf - 67 KB) - 03/07/2023 - New
    • BTCC Annual Review 2021-23 (pdf - 339 KB) - 07/06/2023 - New
    • BTCC Bulletin No 20 (pdf - 112 KB) - 31/03/2023 - New

    2022 publications

    • BTCC Bulletin No 19 (pdf - 81 KB) - 19/12/2022 - New
    • BTCC Bulletin No 18 (pdf - 420 KB) - 12/09/2022 - New
    • BTCC Bulletin No 17 (pdf - 85 KB) - 06/05/2022 - New

    2021 publications

    • BTCC Bulletin No 16 (pdf - 104 KB) - 18/02/2022 - New
    • BTCC Bulletin No 15 (pdf - 174 KB) - 13/12/2021 - New
    • BTCC Bulletin No 14 (pdf - 151 KB) - 24/08/2021 - New
    • BTCC Annual Review 2020/21 (pdf - 450 KB) - 18/08/2021 - New
    • BTCC Bulletin No 13 (pdf - 132 KB) - 18/05/2021 - New
    • BTCC Bulletin No 12 (pdf - 131 KB) - 24/03/2021 - New

    2020 publications

    • BTCC Bulletin No 11 (pdf - 165 KB) - 11/12/2020 - New
    • BTCC Bulletin No 10 (pdf - 143 KB) - 19/10/2020 - New
    • BTCC Annual Review 2019/20 (pdf - 554 KB) - 29/07/2020 - New
    • BTCC Bulletin No 9 (pdf - 133 KB) - 09/07/2020 - New
    • BTCC Bulletin No 8 (pdf - 184 KB) - 10/03/2020 - New

    2019 publications

    • BTCC Bulletin No 7 (pdf - 309 KB) - 19/12/2019 - New
    • BTCC Bulletin No 6 (pdf - 319 KB) - 31/10/2019 - New
    • BTCC Bulletin No 5 (pdf - 321 KB) - 06/09/2019 - New
    • BTCC Annual Review 2018/19 (pdf - 381 KB) - 20/06/2019 - New
    • BTCC Bulletin No 4 (pdf - 305 KB) - 30/04/2019 - New
    • BTCC Bulletin No 3 (pdf - 316 KB) - 26/03/2019 - New
    • BTCC Bulletin No 2 (pdf - 329 KB) - 08/01/2019 - New

    2018 publications

    • BTCC Bulletin No 1 (pdf - 350 KB) - 01/11/2018 - New

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