The BT Audit and Risk Committee (BARC) is a committee of the Board of Directors of BT Group plc Board. Its role is set out in the Committee’s Terms of Reference. It took over from the BT Compliance Committee (BTCC) in April 2024  

The Audit and Risk Committee monitors BT Group’s performance in delivering the Commitments and the supporting Governance Protocol as part of the Commitments offered by BT Group to Ofcom following Ofcom's Digital Communications Review. It also monitors BT Group’s compliance with the letter of the Commitments and Governance Protocol, the behaviours and culture of BT Group people, i.e. whether they are living up to the Commitments, and BT Group’s achievement of the outcomes for consumers and industry that we want to see. 

The Audit and Risk Committee will also assess complaints regarding the Commitments from communications providers and provides reports on BT Group’s performance to Ofcom as prescribed by the Commitments.

The Audit and Risk Committee is supported by the Commitments Assurance Office (the CAO). 

This site explains how the Audit and Risk Committee and the CAO work in practice and how communications providers can get involved in its work.

Note that monitoring of Openreach’s compliance with the Commitments (and the Undertakings) is the responsibility of the Openreach Board Audit and Risk Committee (OBARCC). If you have a query about Openreach compliance, please refer to the Commitments Monitoring Office which supports the OBARC.

The Commitments Assurance Office (CAO)

The Commitments Assurance Office (CAO) monitors BT’s delivery of the Commitments on behalf of the Audit and Risk Committee. It also assesses complaints from communications providers and manages a programme of stakeholder engagement on behalf of the Audit and Risk Committee. 

For more information on the CAO, see How we work.

  • To contact the team, email  

    Sophie Thomson

    Legal Director, Competition and Regulatory Law & Commitments Assurance Director

    Sarah Press

    Commitments Assurance Manager