Read our corporate, digital impact and sustainability online review.
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Digital Impact and Sustainability Report 2021
pdf - 2.28 MB
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Independent assurance statement
pdf - 117 KB
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Chapters
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Introduction (pdf - 687 KB)
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Building better digital lives (pdf - 734 KB)
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Championing responsible tech and human rights (pdf - 229 KB)
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Tackling climate change and environmental challenges (pdf - 591 KB)
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Being transparent and accountable (pdf - 311 KB)
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Appendix
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Digital Impact and Sustainability Report 2021 - appendix (pdf - 1010 KB)
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Supporting data
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Colleague data (xlsx - 50 KB)
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Environmental data (xlsx - 164 KB)
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Our methodology
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Our reporting methodology (pdf - 89 KB)
Our carbon accounting methodologies
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BT’s Greenhouse Gas Protocol Corporate Value Chain Scope 3 accounting and reporting
We calculated our Scope 3 emissions which met the Greenhouse Gas Protocol Corporate Value Chain Scope 3 accounting and reporting standard.
pdf - 161 KB
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BT’s supply chain carbon emissions
We calculated the carbon emissions that come from our supply chain. We work with Small World Consulting (SWC) to do that. Their report describes our approach.
pdf - 330 KB
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Others
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BT Group - CDP response - Climate Change 2019 (pdf - 617 KB)
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Reporting archive
We've been reporting on our societal and environmental impact since 2001
A new report from BT and Accenture “Harnessing data to empower a sustainable future” has found that the tech sector is set to reduce its energy demand and global carbon emissions by as much as 40% over the next decade - despite an expected eight-fold increase in data traffic by 2030.
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Harnessing data to empower a sustainable future
29/09/2021 - New pdf - 3.46 MB
The EV Fleet Accelerator group (EVFA) aims to use electric fleets as a catalyst to speed up widespread conversion to electric vehicles (EVs) across Britain. The group was formed by the CEOs of bp, BT, Direct Line Group, Royal Mail, Scottish Power, Severn Trent and Tesco who own and operate some of the biggest van fleets in the country.
This report sets out detailed recommendations for action, immediately and over this next decade and by both industry and Government to remove obstacles to the electrification of the UK’s transport system.
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EV Fleet Accelerator Report 2021
13/08/2021 - New pdf - 8.30 MB
Our reports provide more information about our approach to privacy and free expression online. They also describe how we help protect our customers from online harms, and shed light on the different legal obligations we may have with respect to customer data or access to online content.
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Modern Slavery Statement 2020/21 (pdf - 1.88 MB)
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Anti-Bribery and Corruption Standard (pdf - 311 KB) - 07/01/2021 - New
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Our standard on gifts and hospitality (pdf - 194 KB)
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BT purpose policy in India (pdf - 196 KB) - 09/08/2021
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Our health, safety and wellbeing policy statement (pdf - 532 KB)
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BT environmental policy (pdf - 117 KB) - 14/04/2021
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Our shared value policy (pdf - 2.92 MB) - 22/10/2021 - New
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BT human rights: our policy commitment (pdf - 91 KB) - 19/03/2021
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BT plastics policy (pdf - 231 KB) - 13/04/2021 - New
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BT Carbon Reduction Plan (pdf - 286 KB) - 22/06/2021 - New
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