We have two retrieval slots per day, one in the morning and one afternoon.
You can order a maximum of 10 items in the morning and 10 in the afternoon.
Orders for the morning must be placed by 12:00 the day before your appointment by emailing firstname.lastname@example.org.
Orders for the afternoon must be made by 11:30 on the day.
If it’s your first visit and you’d like some help using the catalogue to select what you want, then just let us know. We’ll help you when you arrive, and you don’t need to place your order the day before.