• BT's dividends have historically been paid twice yearly, in February and September (see dates and payments for past dividends). 

    Details of dividends are first given in BT Group's half-year and preliminary year-end financial results announced in November and May, respectively. 

  • Details of forthcoming dividends are generally announced in November and May with BT's half-year and preliminary year-end financial results (see above). The Shareholder Helpline will be able to give you the dividend information after these dates.

  • If you are a shareholder who has a UK bank or building society account, you can arrange to have dividends paid direct via your bank or building society mandate.

    Individual shareholders with less than 2,500 shares, and current BT employees, can amend payment instructions with a quick, free phone call to our Shareholder Helpline

    Full details on how to arrange direct dividend payments are on the Equiniti website.

  • You can manage your shares online with Shareview, Equiniti’s shareholder portal.

    You can:

    • View your shareholdings
    • Set up electronic dividend payment instructions
    • Elect to receive communications electronically
    • Self-maintain accounts
    • Carry out proxy voting online
    • Deal, in real-time
    • Create portfolios integrating all ordinary shares
  • 1. Go to www.shareview.co.uk/register

    2. Select ‘BT Group Plc’ for 'The company you hold shares in'.

    3. Enter your Shareholder Reference Number, personal details and contact preferences.

    4. Create a password (consisting of 8-15 characters using upper and lower case letters and at least one number). Also set- up three security questions that we will use to identify you if you have forgotten your details at a later date and to keep your account safe.

    5. Read and accept the Terms and Conditions and then you will be able to view your shares online.

    In order to gain full access to all the services the portfolio offers, you’ll need to enter an activation code, once you’ve completed the registration this will automatically be sent your registered home address. Once you have received your activation code, simply log back in and enter the activation code when prompted to do so.

  • Yes. BT has a dividend investment plan that allows shareholders to obtain additional BT shares instead of receiving cash dividends. Since shares are bought in the market, rather than issued from unissued share capital, there is a charge of 1% (minimum £2.00) of the amount used to buy the shares. This charge includes 0.5% stamp duty.

    Full details of how you can elect to receive shares instead of cash dividends are given in the explanatory booklet on the dividend investment plan.

  • If you have changed your bank or building society account, you can amend your existing dividend mandate details to have dividends paid to a different bank/building society account.

    Individual shareholders with less than 2,500 shares, and current BT employees, can amend instructions with a quick free call to our Shareholder Helpline. Full details on how to change your existing dividend mandate details are on the Equiniti website.

  • If you have an out-of-date payment our registrars Equiniti can assist you with obtaining a replacement. There is a charge for reissuing cheques. Any dividends unclaimed for 10 years are forfeited and returned to BT.

    Full details on how to request the reissue of a cheque are on the Equiniti website

  • Yes. If you have lost a cheque our registrars Equiniti can assist you with obtaining a replacement. There is a charge for reissuing cheques. Any dividends unclaimed for 10 years are forfeited and returned to BT.

    Full details on how to request the reissue of a cheque are on the Equiniti website

  • Residents in the UK or the European Economic Area (“EEA”) can join. If you are a resident outside the UK or EEA, you may take part in the Plan provided you are not subject to regulations that would oblige Equiniti or BT to comply with any governmental or regulatory procedures or similar formalities. You are responsible for making sure you can validly take part and for complying with all necessary formalities.

    The Plan is not available to private shareholders in the United States, Canada, China, India and Pakistan due to governmental/regulatory obligations in those jurisdictions. Institutional investors wishing to offer the Plan to underlying investors resident in the US, Canada, China, India and Pakistan should seek legal advice to satisfy themselves that they have the necessary permissions to meet all the necessary governmental/regulatory obligations in these jurisdictions. Equiniti will cancel your participation in the Plan if it reasonably believes you are not eligible to participate in the Plan.

    Full details can be found in the explanatory booklet on the Dividend investment plan.

  • If your registered address has changed, please let Equiniti know, so they can update your records and keep you informed about your shareholdings, company meetings and voting procedures.

    Full details on how to register a change of address are on the Equiniti website

  • If you have changed your name then please let Equiniti know so that they have the right information registered on your shareholding.

    Full details on how to inform Equiniti of a change in your name are on the Equiniti website.

  • We’re sorry to learn about the passing of the shareholder. Please visit Equiniti’s dedicated bereavement support section on their website.