- Full year results in line with or ahead of our outlook for the year
- Revenue of £20bn in line with our outlook, underlying revenue excluding transit down 3% in the year
- Operating cost savings of £1.1bn in the year, ahead of our outlook of around £900m
- Net debt reduced to £8.8bn, in line with our outlook, after pension deficit payments of £1.0bn in the year
- Free cash flow of £2.2bn, ahead of our outlook and nearly trebled from two years ago
- Proposed final dividend of 5.0p, up 9%, giving a full year dividend of 7.4p, up 7%
- BT Global Services operating cash flow positive a year ahead of plan at £119m
- IAS 19 pension deficit of £1.4bn (net of tax), down £4.3bn in the year
- DSL broadband net additions of 252,000 in the quarter, of which BT’s retail market share was 64%
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