Every day, millions of people rely on digital networks to live, work, and connect. But behind every click, call, and message, cybercriminals are working to exploit vulnerabilities - from phishing emails to sophisticated smishing campaigns.
At BT, we believe protecting people starts with protecting the networks they depend on. With decades of AI research and more AI patents than any other network operator in EMEA, BT is harnessing our own IP and advanced technologies to protect our networks.
But in today’s threat landscape, technology alone isn’t enough. Cybersecurity demands collective action. We work closely with law enforcement, regulators, and fellow telecom providers - sharing intelligence, co-investigating threats, and showcasing emerging technologies to accelerate innovation.
A recent case in March 2025 illustrates this in action. A cybercriminal used an SMS Blaster - a device that mimics a phone mast - to send fraudulent texts across London, impersonating trusted organisations and tricking victims into clicking malicious links.
BT worked in close partnership with the Dedicated Card and Payment Crime Unit (DCPCU), Virgin Media O2, Vodafone, Three, Sky, Ofcom, and the National Cyber Security Centre (NCSC) to track and neutralise the threat. Our experts provided critical intelligence that led to the criminal’s arrest -demonstrating the vital role telecom providers play in cybercrime prevention.
This partnership has since been shortlisted for the Tackling Economic Crime Awards, recognising the power of cross-sector collaboration in the fight against cyber threats.
Defending the UK from cybercrime is a national challenge and demands a united response. By combining cutting-edge technology, cross-sector collaboration, and increasing public awareness, BT is helping to shape a safer, smarter digital UK - where trust is built into every connection, and every stakeholder plays a role in protecting what matters most.
