Within the app, simply select the disc and then click check for updates.
If the disc has not upgraded after the above step, try the following:
- Close the app on your smartphone/tablet
- Turn off the disc that didn’t upgrade and unplug the power cable from the back of the disc
- Turn off the disc that is connected to your hub/router. Then unplug the power and Ethernet cables from the back of the disc
- Plug the discs back in each other’s location
- Turn both discs on and wait for the solid blue LED to come on
- Open the app and go to Settings and Firmware Status and select Check for Updates
- You will now be offered the option to Update Firmware, select this and follow the instructions
- Once completed, swap the discs back to their original locations (this ensures the disc location names are correct)