Broadband - Current Service Issue
We're sorry about the problem - we're working on fixing it.
Reported:
Not available
Estimated fix time:
Sorry we can't provide a fix date at the moment. Please check again later.
Check your BT Service status
Check your broadband
We’ll scan your broadband for any problems. There could be an outage in your area or something to fix within your home.
Fixing a broadband problem may also solve problems with your Digital Voice or TV.
Finding your landline number
Look on a recent bill or call your mobile from your landline phone.
Compensation for loss of service
If we’re late to activate or repair your connection you’ll automatically get compensation.
Read more about compensation >
Want to check your mobile service?
We’re proud to use the EE network for our mobile service. To check your mobile signal status, use the EE coverage and network checker.