Quick fixes if you're having issues, and how to reset your set top box.
Fix a problem
What can we help with?
-
TV box fixes -
Remote control Having an issue with the remote for your EE TV box? Here's all the help you need. Just follow our simple step-by-step guide to quickly fix your problem.
-
TV channel or picture fixes Quick links to help if you're having issues with channels or the TV picture.
-
Recording or sound fixes Help if you're experiencing sound issues or recording issues with your EE TV Box Pro.
-
EE TV error codes Look up the error codes you may see on your EE TV service screen, and learn what they mean and how to resolve the issue.
-
EE TV app Choose the device you're using the EE TV app on to find a fix to your problem.
-
Powerline adapters | TV Help if you're using a Powerline Adapter to connect your EE TV Box conline.
-
PIN help on EE TV Find out what the two different EE TV PINs are and how to change them.
Go back to: TV help