Having an issue with the remote for your EE TV box? Here's all the help you need. Just follow our simple step-by-step guide to quickly fix your problem.
Fix a problem
What can we help with?
-
Remote control -
TV box fixes Quick fixes if you're having issues, and how to reset your set top box.
-
TV channel or picture fixes Quick links to help if you're having issues with channels or the TV picture.
-
Problems with TV channels Run through some simple checks in turn. After each step, you should check your service to see if it's working.
-
Recording or sound Help if you're experiencing sound issues or recording issues with your TV Box Pro.
-
EE TV error codes Look up the error codes you may see on your EE TV service screen, and learn what they mean and how to resolve the issue.
-
EE TV app Choose the device you're using the EE TV app on to find a fix to your problem.
-
Powerline adapters Help if you're using a Powerline Adapter to connect your EE TV Box to the internet.
-
PIN help on EE TV Find out what the two different EE TV PINs are and how to change them.
Go back to: TV help