Will I need to pay anything?
Possibly. It depends on how much it will cost to upgrade your local network.
If the total cost is £3,400 or less (exclusive of VAT) per premises in your area, you won’t have to pay for the work.
But it could be a lot higher. If the build is more than £3,400 per premises, you'll need to pay excess costs to get a connection.
The way these costs are worked out has changed for some customers. We’ll calculate the total excess cost of the build and divide that between the eligible premises. If that amount is below £5,000 per premises (on top of the £3,400), we’ll automatically split the costs. So you’ll only pay to connect your address.
If the excess cost is above £5,000 per premises (on top of the £3,400), you’ll need to raise the full build cost to get a connection.
If you do need to pay anything, we’ll give you a quote so you can decide what to do.