Whatever you do online, we’ve got a fibre broadband deal for you. All with superfast speeds and our Stay Fast Guarantee.
What is fibre broadband?
Also known as fibre optic broadband, it’s our most widespread broadband. It uses powerful fibre cables to transmit signals to a cabinet on your street, before copper cables connect your home. That’s why you might have heard it called FTTC (fibre to the cabinet).
The result is strong, reliable, superfast broadband, with average speeds up to 80Mb.
We can always do more when we do it together
That’s why we’ve joined forces with EE to innovate and take on what’s next in the world of connectivity. It means we can do a better job for you and the nation, both now and in the future.
Get exclusive offers as an existing BT broadband customer, like 30% off EE Airtime plans. Plus, you can get double data on all plans.
It’s our way of saying thank you.
Only BT guarantees you...
Get the speeds we promise or £20 back with our Stay Fast Guarantee
Super-strong, reliable wi-fi with our Smart Hub
Home Tech Experts all customers can book in 2 hour slots, 7 days a week
Greater protection with more online security than any other big provider
Want unbreakable, wall-to-wall wi-fi?
Extend your signal to every corner with Complete Wi-Fi
Got rooms where you struggle to connect to wi-fi? Add Complete Wi-Fi for a reliable signal in every room or £100 money-back guarantee.More about Complete Wi-Fi
Get unbreakable hybrid broadband, backed up by EE
Add Hybrid Connect to your package and it’ll automatically connect you to EE, the UK’s best network, if your broadband signal ever drops.
New Full Fibre’s something different
Full Fibre, also known as FTTP (fibre to the premises), is built on the UK’s most reliable broadband technology. It goes up to 25x faster than our standard fibre. With fibre all the way to your home, no copper cables.
Full Fibre’s rolling out across the UK, with thousands of homes connected everyday. If you take a Fibre package now, you can always upgrade as soon as Full Fibre comes your way.
Frequently asked questions
Full Fibre is rolling out across the UK, so it’s not available everywhere yet. We're moving quickly though, and thousands of homes are being connected every day.
You can see if it’s available where you live by going to our broadband deals page and entering your postcode. If you can get it, you’ll see Full Fibre packages in your deals.
If you can't get Full Fibre yet, we'll show you your other broadband deals and you can sign up to hear when it's coming to your area.
We offer a range of broadband packages with different speeds up to 900Mbps. To see how fast you could go, head to our broadband deals page.
It’s our guarantee to deliver a reliable wi-fi signal in every room of your home or give you £100 back.
We’ll send you a new Smart Hub 2 and single Wi-Fi Disc to get you started. This covers the majority of homes, but if you still need more, we’ll send up to two extra discs free of charge. And if for any reason you can’t get a signal everywhere in your home, you can get £100 back.
Your broadband is your connection to the internet, and all the things you can do and access online. It's delivered to your home via fibre and/or copper cables. You can see what broadband you can get with us on our broadband deals page.
With broadband, you can get online with a wired connection (by plugging in to your router with an Ethernet cable), and a wireless connection (your wi-fi). Wi-fi is the technology that allows you to get online wirelessly, with wi-fi enabled devices like smartphones, tablets and laptops.
If you're finding your wi-fi isn't reaching everywhere you want it to at home, you could try extending your signal with Complete Wi-Fi.
Here’s the legal bit
We guarantee the speed to your hub. Check your speed using the MyBT app, online or by calling 0800 800 150. If after 30 days we can’t get you back to the speed we promised we’ll give you a £20 Reward card. Up to four claims a year. Excludes outages, connection faults and home wiring outside of BT’s control.