Only BT Complete Wi-Fi gives you...

Reliable wi-fi in every room, or £100 money-back guarantee

Why get a top-of-the-range tablet, if it won’t work at the top of the house? Complete Wi-Fi extends your signal so you can work, stream or game anywhere in your home.

Only BT Complete Wi-Fi gives you...

Reliable wi-fi in every room, or £100 money-back guarantee

Why get a top-of-the-range tablet, if it won’t work at the top of the house? Complete Wi-Fi extends your signal so you can work, stream or game anywhere in your home.

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Then add Complete Wi-Fi for a fast connection in every room. Guaranteed.

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A flawless connection, all over the house

Wi-Fi Discs around your home create a single seamless network, from basement to attic. Your devices automatically connect to the strongest signal, guaranteeing a flawless connection.

No multiple passwords. No dropping off between rooms. Everyone in your home is free to do what they want, where they want to do it.

NEW EE DOES MORE

Join EE, the UK's fastest major
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BT and EE are coming together to give you more. We've created the UK's no. 1 broadband provider delivering you unrivalled connectivity in and out of the home.

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Powered by our hub and discs

When you sign up for Complete Wi-Fi, we’ll send you our Smart Hub 2 and one Wi-Fi Disc. That’s enough for most homes to get wi-fi everywhere.

Managed by our app

The My BT app will work out where to put your disc for the best signal, and check the strength of your wi-fi in every room.

Backed by our guarantee

If one Wi-Fi Disc doesn’t give you wi-fi in every corner, we’ll send you up to three discs for free. If that doesn’t do it, you can get £100 back.


Frequently asked questions

Absolutely. Complete Wi-Fi is available for both new and existing BT customers. So you just need to join BT or upgrade with us, and add Complete Wi-Fi to your package.
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You’ll receive a new Smart Hub 2 and a single Wi-Fi disc in the post when you buy Complete Wi-Fi. For most households, one disc will provide a strong signal in every room of your home. Please note that the Wi-Fi Discs will only work with the new Smart Hub 2.
If you need them, you can request up to two extra discs individually via the online troubleshooter or by speaking to one of our advisors. Our systems will help us understand where you need the signal and if an extra disc will help.
It’s our guarantee to deliver a reliable wifi signal in every room of your home or give you £100 back.
We’ll send you a new Smart Hub 2 and single Wi-Fi Disc to get you started. This covers the majority of homes, but if you still need more we’ll send up to two extra discs free of charge. And if for any reason you can’t get a signal everywhere, you can get £100 back.
The guarantee only covers your main dwelling, not outbuildings, gardens or sheds.
Complete Wi-Fi cleverly switches from one Wi-Fi Disc to another to give you the strongest and fastest signal throughout your home, so you don’t need to use wi-fi extenders.
We recommend you remove any wi-fi extenders before installing Complete Wi-Fi as they may cause interference and impact its performance.
You may still need to use powerline adapters for any equipment that needs to be connected with a cable.
Yes, you can order a Smart Hub 2 and Wi-Fi Discs online. Please note, these don’t come with the Complete Wi-Fi Guarantee.
Your broadband is your connection to the internet, and all the things you can do and access online. It’s delivered to your home via fibre and/or copper cables. You can see what broadband you can get with us on our broadband deals page.
With broadband, you can get online with a wired connection (by plugging in to your router with an Ethernet cable), and a wireless connection (your wi-fi). Wi-fi is the technology that allows you to get online wirelessly, with wi-fi enabled devices like smartphones, tablets and laptops.
If you’re finding your wi-fi isn’t reaching everywhere you want it to at home, you could try extending your signal with Complete Wi-fi.