Back

Watch BT TV

Get started with BT TV

With your TV box up and running, find out how you can make the most out of BT TV.

Channels and packages

Find out which channels you've signed up for through your BT package. Log in to My BT or download the My BT app straight to your device.


Download the My BT app on iOS
 Download the My BT app on Android

 

Freeview

Freeview is digital TV channels that are subscription free and come through your TV aerial.

If you're having problems with bad quality or missing channels, follow these steps for more help.

On-demand

Your package may include on-demand streaming services which will require you to sign in. To get set up, follow the links below.

NOW

Amazon Prime

Netflix

BritBox

Install the BT TV app

Select the device you want to set up.

Go to the Amazon App Store by clicking on 'apps' on your Amazon Fire TV and search for the 'BT TV App'.

Click on the app icon, then select 'Download'.

Go to the App Store on your Apple TV device and search for the 'BT TV App'.

Click on the app icon and then click 'Download'.

Go to the Samsung App Store on your TV and search for 'BT TV'.

Click on the app icon, then click 'Download'.

Install option 1

If you're using the device you want the app on, go to the Amazon App Store and find the BT TV App

Install option 2

  1. Open the App Store on your Amazon device.
  2. Search for 'BT TV App' in the search bar.
  3. Click to download.

Install option 1

If you're using the device you want the app on, go to the Google Play Store and find the BT TV App in the store >

Install option 2

  1. Open the Play Store on your Android device.
  2. Search for 'BT TV App'.
  3. Click 'Install' next to the App icon.
Back

Channels and packages

Find out which channels you've signed up for through your BT package. Log in to My BT or download the My BT app straight to your device.


Download the My BT app on iOS
 Download the My BT app on Android

 

Freeview

Freeview is digital TV channels that are subscription free and come through your TV aerial.

If you're having problems with bad quality or missing channels, follow these steps for more help.

On-demand

Your package may include on-demand streaming services which will require you to sign in. To get set up, follow the links below.

NOW

Amazon Prime

Netflix

BritBox

Install the BT TV app

Select the device you want to set up.

Go to the Amazon App Store by clicking on 'apps' on your Amazon Fire TV and search for the 'BT TV App'.

Click on the app icon, then select 'Download'.

Go to the App Store on your Apple TV device and search for the 'BT TV App'.

Click on the app icon and then click 'Download'.

Go to the Samsung App Store on your TV and search for 'BT TV'.

Click on the app icon, then click 'Download'.

Install option 1

If you're using the device you want the app on, go to the Amazon App Store and find the BT TV App

Install option 2

  1. Open the App Store on your Amazon device.
  2. Search for 'BT TV App' in the search bar.
  3. Click to download.

Install option 1

If you're using the device you want the app on, go to the Google Play Store and find the BT TV App in the store >

Install option 2

  1. Open the Play Store on your Android device.
  2. Search for 'BT TV App'.
  3. Click 'Install' next to the App icon.
Back

More help with BT TV

Follow the links below for more help with BT TV.

How to use the BT TV remote control

Setting audio description

PIN help on BT TV

Watching BT TV in multiple rooms

 

Need more help?