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Help and tips

Everything you need, from user guides to reporting scams. 

Help and tips

Everything you need, from user guides to reporting scams. 

Scams

Are you worried you might have been scammed by phone, text or email? 

Learn more about scams >

Rely on your landline?

If you have a chronic illness or disability, you can apply for our free repair scheme. If your phone breaks, we'll make fixing it a priority.

Learn more about our Priority Fault Repair Scheme >

On a budget?

BT Home Essentials is a low-cost telephone and broadband package, available to customers who are on certain benefits.

Learn more about BT Home Essentials >

Need more help?