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Financial support

Here you'll find the support we can offer you if you’re on a low income or are having difficulties paying your bill.

Financial support

Here you'll find the support we can offer you if you’re on a low income or are having difficulties paying your bill.

Home Essentials

Our low-cost phone and broadband package for people on certain state benefits.

Learn more about Home Essentials

Pension Credit

Pension Credit gives you extra money to help with your living costs if you’re over State Pension age and on a low income. 

Read our Pension Credit guide

Financial difficulty

If you're in difficulty and would like to discuss paying for your bill, please contact us. We have dedicated teams who can talk through the various support options available to you.

Contact us