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Helping you communicate

Our accessibility services help to keep you in touch with your loved ones and to communicate with us.

Helping you communicate

Our accessibility services help to keep you in touch with your loved ones and to communicate with us.

Relay UK (Text Relay)

If you're deaf, hard of hearing or speech impaired, the Relay UK app makes it easier to have a conversation over the phone.

Learn about Relay UK

Emergency SMS

A free third-party service which lets deaf and hard-of-hearing people, plus those with communication needs, send a text message to UK emergency services.

Learn about Emergency SMS

Contact us using British Sign Language (BSL)

A step-by-step guide to contacting BT using the Interpreters Live video service.

Contact us using BSL