If you're looking for help with Superfast Fibre (Fibre to the Home) then you've come to the right place. Find out how to order, activate and fix problems with your Fibre to the Home service........
If you're looking for help with Full Fibre (Fibre to the Home) then you've come to the right place.
Don't forget, you can track your order online at www.bt.com/ordertracking.
What is Full Fibre, and can I get it?
How is Fibre to the Home installed?
What equipment will I get with Fibre to the Home or Fibre Home Phone?
Why is it going to take so long to get my Fibre to the Home working?
Connecting and setting up your BT Hub
How do I activate my Digital Voice service?
Digital Voice service: Lights on the Openreach fibre modem.
Factors affecting the speed you'll get with Superfast Fibre.
Fibre to the Home: Check your wiring and set-up.
Digital Voice service: Buttons and sockets on the Openreach fibre modem.
Digital Voice service: Questions about the battery back-up unit.