We charge for services in advance, so if you’ve changed your services or your bill date, you’ll see these charges on your bill:
- charges for next month’s service
- charges for the current month, covering the time between your bill and the day you changed your services or bill date
Watch the video below to find out more about charges on your bill when you add a product and service or change your bill date.
You can also check where ‘Your regular charges’ are on BT bill using the interactive guide below and also check your bill online.