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Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
Our repair teams are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
Use our 24/7 automated line: 0800 443 311
If you want to speak to our account and billing teams, please call:
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
We're open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
Please have your account number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.
Fibre to the premises (FTTP) is when the fibre optic cables are installed right up to your building – offering you the best connection possible.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 587 4787
We are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
Our acquisition teams are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 783 1401
From outside the UK: +44 150 174 7714
We are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
Please have your account number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
Our order teams are open:
Monday to Friday 8am - 9pm
Saturday 8am - 8pm
Sunday 9am - 6pm
Please have your account or order number ready.
The cost of the call depends on the country and network you're calling from.
Still have a question? Our community has answers and solutions
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From BT Mobile: 150
From outside the UK: +44 150 174 7714
Our repair teams are open
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From BT Mobile: 150
From outside the UK: +44 150 174 7714
Our account and billing teams are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
Please have your account number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
Our acquisition teams are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 783 1401
From outside the UK: +44 150 174 7714
We are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
Please have your account number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From BT Mobile: 150
From outside the UK: +44 150 174 7714
Our order teams are open
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
Please have your account or order number ready.
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From BT Mobile: 150
From outside the UK: +44 150 174 7714
Our support teams are open:
7 days a week, 24 hours a day
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
Our repair teams are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
The cost of the call depends on the country and network you're calling from.
Call us
Our brilliant teams are all based in the UK or Ireland.
Use our 24/7 automated line: 0800 443 311
If you want to speak to our account and billing teams, please call:
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
We're open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
Please have your account number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.
Call us
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
Our acquisition teams are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 783 1401
From outside the UK: +44 150 174 7714
We are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
Please have your account number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 783 1401
From outside the UK: +44 150 174 7714
We are open:
Monday to Friday 8am - 9pm
Saturday 8am - 8pm
Sunday 9am - 6pm
Please have your account number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
Our repair teams are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
The cost of the call depends on the country and network you're calling from.
Still have a question? Our community has answers and solutions
Our brilliant teams are all based in the UK or Ireland.
Use our 24/7 automated line: 0800 443 311
If you want to speak to our account and billing teams, please call:
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
We're open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
Please have your account number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
Our acquisition teams are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
Our order teams are open:
Monday to Friday 8am - 9pm
Saturday 8am - 8pm
Sunday 9am - 6pm
Please have your account or order number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 783 1401
From outside the UK: +44 150 174 7714
We are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
Please have your account or order number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.
Still have a question? Our community has answers and solutions
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
Our repair teams are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
Use our 24/7 automated line: 0800 443 311
If you want to speak to our account and billing teams, please call:
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
We're open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
Please have your account number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
Our acquisition teams are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 783 1401
From outside the UK: +44 150 174 7714
We are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
Please have your account or order number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 783 1401
From outside the UK: +44 150 174 7714
Our order teams are open:
Monday to Friday 8am - 9pm
Saturday 8am - 8pm
Sunday 9am - 6pm
Please have your account or order number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
Use our 24/7 automated line: 0800 443 311
If you want to speak to our account and billing teams, please call:
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
We're open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
Please have your account number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
Our account and billing teams are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
Please have your account number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
Our account and billing teams are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
Please have your account number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 783 1401
From outside the UK: +44 150 174 7714
We are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
Please have your account or order number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.
Use the online form to tell us about an account holder's death.
Alternatively, you can contact us at 0800 169 1663. Opening hours are 8am to 9pm Monday to Friday, 8am to 8pm Saturday, and 9am to 6pm Sunday.
You’ll need the name of the account holder and one of the following:
We don't need to see the death certificate.
You'll also need to tell us what you want us to do with the account, for example change the name of the account holder or close the account.
Our brilliant teams are all based in the UK or Ireland.
If you want to speak to our account and billing teams please call:
From the UK: 0800 783 1401
From outside the UK: +44 150 174 7714
We are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
Please have your account or order number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
Our repair teams are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
We are open:
Monday to Saturday 8am - 8pm
Sunday 9am - 6pm
Please have your account number ready.
The cost of the call depends on the country and network you're calling from.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
We are open:
Monday to Friday 8am - 9pm
Saturday & Sunday 8am - 8pm
The cost of the call depends on the country and network you're calling from.
When things go wrong, we want to know so we can put them right as quickly as possible. The link below will take you to our dedicated complaints page.
If you made your complaint online, check on it by logging in to My BT.
Our brilliant teams are all based in the UK or Ireland.
From the UK: 0800 800 150
From outside the UK: +44 150 174 7714
Our opening hours are:
Monday to Sunday 8am - 8pm
Please have your account number ready (it's on your bill).
The cost of the call depends on the country and network you're calling from.