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Helping you stay connected
From lockdown learning, to tips on tech and support from our team, find out how we’re keeping you connected.
Coronavirus installation update
Following the easing of restrictions, if you need an appointment for an installation, upgrade or repair you can now book one as normal.
Our engineers will still be taking precautions to help keep everyone safe. This will include contacting you before the visit to ask a few questions.
We know home schooling can be difficult. That’s why we’ve started a new support scheme to help children learn online while schools are closed due to Covid-19.
Free public wi-fi
We’re helping eligible pupils get online through over 5 million BT Wi-Fi hotspots. We’ll be offering wi-fi vouchers to schools and our charity partners, helping children stay in touch with their teachers during lockdown.
We worked with the Department of Education to offer eligible children unlimited mobile data for online learning. The scheme started in January and we were taking requests up until 29th June. The scheme is no longer available but check back for more great initiatives like this in the future.
From the end of January, all BT mobile customers could access BBC Bitesize without using any of their data. This offer is no longer available but we hope to add more education sites, so check back later for more details.
Keep your kids learning, teach them digital skills and help them stay safe online with our great selection of resources. Or looking to update your own skills? We’ve got tools, guides and courses to help you get the most out of the digital age.
We’ve joined up with ITV and worked with the likes of Clare Balding and David Walliams to deliver you Top Tips on Tech. It’s a series of videos and guides to help you learn about different technologies and how they can help you in times like these.