Product details - Care product with a large 5" colour screen, sound level lights, night vision, portable parent unit, up to 250m range and manual pan/tilt with zoom....
For help with troubleshooting, visit our Video Baby Monitor Device Troubleshooting
Product helpdesk information
If your product is within warranty:
By phone: 0808 100 6554
Monday to Friday 9.00am to 5.30pm
By email: Click here for email support
If your product is out of warranty contact BT's recommended agent
By phone: 0800 980 8999
Replacement parts are available from the product helpdesk, but please note the battery is sealed and is not user replaceable.