If you are having difficulty hearing your caller, there are some things you can check.
- Some phones have a setting that lets you adjust the volume up or down. To make sure it is set properly, have a look at the user guide for your phone.
- Also, make sure that nothing is blocking the earpiece, such as packaging or labels
If this doesn't solve your problem, try testing your line and doing some quick checks with our landline troubleshooter.