About Hybrid Connect

This product may contain substances that could be harmful to people or the environment if it’s not recycled correctly. The equipment provided to you will remain the property of BT at all times (excluding outright sale equipment). You’ll need to return it back to us within 60 days of telling us you want to cancel, or we may need to charge you for it. You can do this by following the steps here: How to return and recycle your BT equipment | BT Help.

As the environment is important to BT, we can get rid of it in an environmentally friendly way.

If this equipment is a replacement for something similar, then you can also dispose of your old kit by following the instructions above.

Saftey notice and care instructions

Important safety and care instructions

Your Hybrid Connect from BT is manufactured to comply with European safety standards. Please read the following instructions carefully before installing and using it.

Installation and location

• For indoor use only in UK.
• Position all parts, including power adapters away from heat and sun (e.g. away from radiators, window sill or other electrical equipment which can get hot).
• Keep area ventilated (e.g. don’t put in cupboards or back of sofas) and don’t block any vents with objects or thick carpets.
• Keep device and cables out of young children’s reach.
• Only use power adapters provided for this specific device; see the Help section at the back of this user guide for further information online or to contact our helpdesk if you need a replacement.
• Electronic devices hate liquids; don’t place devices and power adapters in damp areas or near sources of water or splashes.
• This device uses wireless technology; check before using or installing where restrictions may apply such as in hospitals.
• Product may cause scratches or marks if placed on fragile surfaces (e.g. veneered wood or delicate fabrics); place on a mat if required.
• Don’t use near flammable substances or in a flammable atmosphere (e.g. warehouse or garage).
• Designed for use at room temperatures between 0 and 40°C.
• Keep device flat/upright on its feet/stand at all times. Not standing it as designed could cause overheating.

Care and maintenance

• Treat all parts with care; no shock or vibration, and don’t pull, twist any cables.
• Regularly check your product for damage to ensure small parts aren’t exposed.
• Dust with a soft dry cloth; don’t use water or solvent.
• Regularly check that objects don’t cover any parts or any vents that could cause overheating.
• When not in use, store in a dry place and away from extreme heat or cold.

Warnings

• If your devices or power adapters appear damaged, stop using them immediately. Switch off your electrical socket if it’s safe to do so and contact our helpdesk.
• Don’t try to open your devices or power adapters. There are no serviceable parts and you risk an electrical shock.
• This device has been evaluated for and shown compliance with European Guidelines when installed and operated with a minimum distance of 20cm between the unit and your body.
• There is a slight chance your product could be damaged by an electrical storm. We recommend that you unplug the power and phone line cord during a storm.
• If you’ve got a pacemaker please check with your doctor before installation.

Compliance information

Radio Equipment Directive Declaration of Conformity

EU

Hereby, BT declares that the radio equipment type Hybrid Connect (LRDD6391BF11-SA) is in compliance with Directive 2014/53/EU. The full text of the EU declaration of conformity is available.

UK

Hereby, BT declares that the radio equipment type Hybrid Connect (LRDD6391BF11-SA) is in compliance with Radio Equipment Regulations 2017 and The Product Security and Telecommunications Infrastructure (Security Requirements for Relevant Connected products) Regulations 2023. The full text of the EU declaration of conformity.

Restrictions

This radio equipment is subject to certain restrictions when it is placed on the market in Belgium (BE), Bulgaria (BG), Czech Republic (CZ), Denmark (DK), Germany (DE), Estonia (EE), Ireland (IE), Greece (EL), Spain (ES), France (FR), Croatia (HR), Italy (IT), Cyprus (CY), Latvia (LV), Lithuania (LT), Luxembourg (LU), Hungary (HU), Malta (MT), Netherlands (NL), Austria (AT), Poland (PL), Portugal (PT), Romania (RO), Slovenia (SI), Slovakia (SK), Finland (FI), Sweden (SE), Northern Ireland (UK(NI)), Norway (NO), Switzerland (CH), Iceland (IS), Turkey (TR), Lichtenstein (LI).

This radio equipment is also subject to certain restrictions when it is placed on the market in United Kingdom (UK):

In accordance with the relevant statutory requirements in the UK, the 5150 to 5350 MHz frequency range is restricted to indoor use in the United Kingdom.

This device can only be used in the UK as it may use frequencies in the 5.725-5.850GHz band which are not allowed elsewhere in Europe.

Radio Transmission Information

Power Information

The device Hybrid Connect (LRDD6391BF11-SA) complies with EN 62368-1. The rating label is located on the base of the device.

Further details can be found on bt.com/producthelp  

PSTI and Software Support

To find the support period for your device or to report security issues, go to: bt.com/terms/otherlegalstuff

The BT WiFi Disc contains code that is covered by the GNU General Public License (GPL). In accordance with the GPL, EE has made the relevant code available for download at: bt.com/help/gplcode

Other support information