Here are some answers to help you

• Change or cancel your Direct Debit

  Change the bank account you pay your Direct Debit from, change your payment date or cancel your Direct Debit.

• Your Monthly payment plan explained

  You have a monthly payment plan if you pay your bill quarterly and you pay based on our estimation of your usage. Find out how it works, how to check your charges and bill, or about switching to a monthly direct debit.