Help and support
BT Security help
Usernames and passwords
Here are some answers to help you
Help with BT usernames and passwords
How to create strong passwords and keep them secure
I've forgotten My BT login details (BT ID)
What is a BT ID and how can I get one?
How can I change my BT ID password for My BT?
More help with account roles
Go back to
Need more help?
Ask the BT Community
Make a complaint