What are 0844 numbers?

Telephone numbers starting 0844 are service numbers for contacting organisations. Calls to these numbers are made up of two parts:

  • The access charge: This is what we charge you, per minute, for connecting the call. Details of our access charges are shown in the table below.
  • The service charge: This is the remainder of the call charge. The organisation you are calling decides the service charge, and must communicate it. For example, if the service charge was 20p per minute, the organisation you are calling might say "Calls cost 20p per minute, plus your phone company's access charge".

By adding together the access charge and the service charge, you'll know exactly what the call will cost you.

Access charges

Calling Plan

Access charge (pence per minute)

Unlimited Anytime Calls

Unlimited Evening & Weekend Calls

Unlimited Weekend Calls

No Inclusive Calls

Home Phone Saver



All other calling plans


Mobile plans

BT Basic



All these changes apply across every landline and mobile phone - not just your BT phone.

Watch a short video explaining the change.

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