How do I cancel Caller Display?

You can log in to your account and easily cancel Caller Display from My BT. To do this:

  1. Visit our Calling Features page.
  2. Enter your BT ID password (if you’re not already logged in).
  3. Enter your phone number and email address, then select Continue.
  4. Scroll down to the 'Privacy' section and select Remove.
  5. Remove option selected

  6. At the bottom of the page, select Continue.
  7. You’ll see an overview of your request. Select Checkout.
  8. Confirm your email address and choose Continue.
  9. Finally, agree to the terms and conditions and then select Place Order.

That’s it – we’ll remove Caller Display from your service.

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