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I can’t read or use the phone book

>If you can't read or hold the phone book due to an impairment, illness or disability, you can apply for free 195 directory enquiries. As a registered 195 customer, you can be connected to the number found at the same rate as if you'd dialled it yourself...... ..

If you can't read or hold the phone book due to an impairment, illness or disability, you can apply for free 195 directory enquiries.

As a registered 195 customer, you can be connected to the number found at the same rate as if you'd dialled it yourself.

Registered customers also don't pay the BT 1471 and BT 1571 call return fee, which we usually charge on top of call charges.

For an application form, call the registration team on 0800 587 0195. Opening hours are from 9am to 4.30pm, Monday to Friday.

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