Getting set up with a BT Landline

What can we help with?

• Getting a BT landline

  How to get a new BT phone line or second line, including information on keeping your number and the installation process.

• Add-ons and calling features

  Find out about add-ons and features to enhance your BT landline service.

• Costs to install a new BT phone line or reconnect an old one

  Find out how much it costs to install or reconnect a BT phone line. Learn when charges apply, the standard fee, and what the cost covers.

• Help people with impairments or with particular needs

  Information if you need a fast fix, as you're dependent on your service, and information about Home Essentials

• About Digital Voice

  Explore what the BT Digital Voice service can offer, including handsets, accessories, calling features and more.

• Set up and use a Digital Voice Adapter

  A Digital Voice Adapter lets you place your handset wherever it suits you best in your home for your Digital Voice service.

• Set up a Battery Back Up

  A Battery Back Up can power your BT Smart Hub and Openreach modem, so you can still make essential calls with the Digital Voice service.