Calling someone who is deaf or hard of hearing
The Relay UK Service can help if you can’t hear people or have trouble being understood.
If you'd like to call someone who is deaf, hard of hearing or speech-impaired, you can call them through Relay UK.
This is where a relay assistant will join the call to translate what you say into text and read out what the person types back, as needed, to support the conversation best.
Can't use a voice telephone
The Relay UK Service can help if you can’t hear people or have trouble being understood.
Use a smartphone, tablet or computer with your home phone or mobile to make a call and type to our relay assistant. The assistant speaks your words to the person you’re calling and types their reply for you to read.
It works at home, in the office or on the move. You can order takeaways, book taxis, do phone banking, shop online or chat by typing and reading your conversation.